Warranty Information
Summerset Professional Grills is backed by the strongest warranty in the industry! In addition to precision engineering and outstanding performance, Summerset grill series include a LIFETIME WARRANTY. Now you can use a grill with the peace of mind that you have an industry leading warranty.
Warranty Forms
2023 Warranty Information
GOLD STANDARD WARRANTY
Your investment in AMD Direct product is backed by the strongest warranty in the industry. In addition to precision engineering and outstanding performance, AMD Direct products include our GOLD STANDARD LIFETIME WARRANTY with all replacement parts 100% non-prorated. Effective with purchases 8/1/21.
AMD Direct Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted online within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or nonresidential application (exception of the Resort Grill, Alturi, & TRL). Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Proof of regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.amddirect.com/register. Please be advised - all display models are sold “as is” and the warranty covers the following items only: main burners (Gold Standard Lifetime Warranty), grates (Gold Standard Lifetime Warranty), burner covers (Gold Standard Lifetime Warranty). All warranties are subject to the review and approval of the manufacturer.
AMD DIRECT GAS APPLIANCES (GRILLS, SIDE/POWER BURNERS, GAS GRIDDLE & OVEN)
- Gold Standard Lifetime Warranty on construction and manufacturer defects
- Gold Standard Lifetime Warranty on stainless steel construction
- Gold Standard Lifetime Warranty on cooking grates, burners, burner covers, valves, flame tamers, and heatzone separators,temperature gauges, & hood springs
- Gold Standard Lifetime Warranty on briquette systems
- 3 YEAR Warranty on all other parts, components, & electrical, including: LED bulbs, wire harness, & switches; power source wire; transformer; interior halogen light wire & bulb
VENT HOODS
- 5 Year Warranty on all Stainless Steel Construction
- 3 year Warranty on blowers, LED Lighting, wiring harness and switches
15" & 24" REFRIGERATION MODELS
- 3 year Warranty on all construction including compressors
- 1 year Warranty on transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs
21" REFRIGERATION MODELS
- 1 year Warranty on all construction & electrical components including compressor, transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs
COLD STORAGE & SINKS
- Gold Standard Lifetime Warranty on Ice Chests
- Gold Standard Lifetime Warranty on drains & faucets
- Gold Standard Lifetime Warranty on construction, workmanship and materials for all stainless steel parts, including doors, drawers, grill liners, & carts
- 3 year on electrical (Warming Drawers)
- Gold Standard Lifetime Warranty on covers, including grills, carts, side/power burners, gas griddle & oven
GAS GRILLS
- Gold Standard Lifetime Warranty on workmanship, construction, & manufacturer defects for all commercial and/or hospitality applications
- Warranty is void upon misuse, including lack of regular cleaning, vandalism, or theft
- Warranty is valid only if regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory
2021 Warranty Information
Summerset Warranty
- Lifetime warranty on construction and manufacturers defects
- Lifetime warranty on frame and housing
- Lifetime warranty on cooking grates, burners and valves
- Five year warranty on briquettes
- Three year warranty on all other parts, components, and electrical
Summerset Professional Grills Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or non-residential application. Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.SummersetGrills.com. Please be advised – all display models are sold "as is" and the warranty covers the following items only: main burners (lifetime), grates (lifetime), burner covers (1 year). All warranties are subject to the review and approval of the manufacturer.
WARRANTY NOTE
The Summerset Lifetime Warranty provides protection against rust through of parts that render the product inoperative. It does not cover occasional surface rust or staining due to environmental conditions.2022 Warranty Information
GOLD STANDARD WARRANTY
Your investment in AMD Direct product is backed by the strongest warranty in the industry. In addition to precision engineering and outstanding performance, AMD Direct products include our GOLD STANDARD LIFETIME WARRANTY with all replacement parts 100% non-prorated. Effective with purchases 8/1/21.
AMD Direct Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted online within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or nonresidential application (exception of the Resort Grill, Alturi, & TRL). Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Proof of regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.amddirect.com/register. Please be advised - all display models are sold “as is” and the warranty covers the following items only: main burners (Gold Standard Lifetime Warranty), grates (Gold Standard Lifetime Warranty), burner covers (Gold Standard Lifetime Warranty). All warranties are subject to the review and approval of the manufacturer.
AMD DIRECT GAS APPLIANCES (GRILLS, SIDE/POWER BURNERS, & OVEN)
- Gold Standard Lifetime Warranty on construction and manufacturer defects
- Gold Standard Lifetime Warranty on stainless steel construction
- Gold Standard Lifetime Warranty on cooking grates, burners, burner covers, valves, flame tamers, and heatzone separators,temperature gauges, & hood springs
- Gold Standard Lifetime Warranty on briquette systems
- 3 YEAR Warranty on all other parts, components, & electrical, including: LED bulbs, wire harness, & switches; power source wire; transformer; interior halogen light wire & bulb
VENT HOODS
- 5 Year Warranty on all Stainless Steel Construction
- 3 year Warranty on blowers, LED Lighting, wiring harness and switches
15" & 24" REFRIGERATION MODELS
- 3 year Warranty on all construction including compressors
- 1 year Warranty on transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs
21" REFRIGERATION MODELS
- 1 year Warranty on all construction & electrical components including compressor, transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs
COLD STORAGE & SINKS
- Gold Standard Lifetime Warranty on Ice Chests
- Gold Standard Lifetime Warranty on drains & faucets
- Gold Standard Lifetime Warranty on construction, workmanship and materials for all stainless steel parts, including doors, drawers, grill liners, & carts
- 3 year on electrical (Warming Drawers)
- Gold Standard Lifetime Warranty on covers, including grills, carts, side/power burners & oven
- Gold Standard Lifetime Warranty on construction, workmanship and materials for all stainless steel parts, hinges, drawer slides, gasket, & magnets
RESORT, ALTURI & TRL GRILLS
- Gold Standard Lifetime Warranty on workmanship, construction, & manufacturer defects for all commercial and/or hospitality applications
- Warranty is void upon misuse, including lack of regular cleaning, vandalism, or theft
- Warranty is valid only if regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory
2021 Warranty Information
Summerset Warranty
- Lifetime warranty on construction and manufacturers defects
- Lifetime warranty on frame and housing
- Lifetime warranty on cooking grates, burners and valves
- Five year warranty on briquettes
- Three year warranty on all other parts, components, and electrical
Summerset Professional Grills Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or non-residential application. Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.SummersetGrills.com. Please be advised – all display models are sold "as is" and the warranty covers the following items only: main burners (lifetime), grates (lifetime), burner covers (1 year). All warranties are subject to the review and approval of the manufacturer.
WARRANTY NOTE
The Summerset Lifetime Warranty provides protection against rust through of parts that render the product inoperative. It does not cover occasional surface rust or staining due to environmental conditions.2020-2017 Warranty Information
Summerset Series
- Lifetime warranty on construction and manufacturer defects
- Lifetime warranty on frame and housing
- Lifetime warranty on cooking grates, burners and valves
- One year warranty on all other parts, components, and electrical
- Three year warranty on briquette systems
AMERICAN MUSCLE GRILL WARRANTY
- Lifetime warranty on construction and manufacturer defects
- Lifetime warranty on frame and housing
- Lifetime warranty on cooking grates, burners and valves
- Lifetime warranty on burner cover and fuel trays
- One year warranty on all other parts, components, and electrical
BUILDER GRILL WARRANTY
One year warranty on workmanship, construction, and manufacturer defects for all commercial and/or hospitality applications. Warranty covers all factory defects. Warranty does not cover regular cleaning, vandalism, misuse, or theft. All warranty claims are subject to manufacturer review. Warranty is valid only provided that regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory.Summerset Professional Grills Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or non-residential application. Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.SummersetGrills.com. Please be advised - all display models are sold "as is" and the warranty covers the following items only: main burners (lifetime), grates (lifetime), burner covers (1 year). All warranties are subject to the review and approval of the manufacturer.
2009 Warranty Information
Grills & Grill Parts
- Limited lifetime warranty for defects in workmanship on Summerset Professional Grills covering construction and materials.
Limited 5 Year Warranty
- All internal parts, including burners, grates, burner covers, basin and drip tray.
Limited 2 Year Warranty
- Rotisserie motor, valves, lights, transformers, and ignitors.
2010 Warranty Information
Grills & Grill Parts
- Limited lifetime warranty for defects in workmanship on Summerset Professional Grills covering construction and materials.
- Limited two (2) year warranty on rotisserie motor, valves, lights, transformers and ignitors.
Cast Stainless Steel Burner & Tubular Burner
- Limited five (5) year warranty.
Sear Burner
- Limited two (2) year warranty
Access Doors & Utility Drawers
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
Kitchen Accessories
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
Cold Storage & Ice Chest
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
- One (1) year limited warranty on refrigerator
Grill Carts
- Limited (5) year warranty.
Grill Covers
- Limited one (1) year warranty.
2011 Warranty Information
Grills & Grill Parts
- Limited lifetime warranty for defects in workmanship on Summerset Professional Grills covering construction and materials. Limited two (2) year warranty on rotisserie motor, valves, lights, transformers and ignitors.
Sizzler Series
- Two (2) year limited warranty on construction and workmanship
- One (1) year limited warranty on valves
TR and Premier Series
- Limited five (5) year warranty on all internal parts, including: burners, grates, burner covers, basin and drip tray.
Cast Stainless Steel Burners
- Limited ten (10) year warranty
Sear Burner
- Limited two (2) year warranty
Access Doors & Utility Drawers
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
Cold Storage & Ice Chest
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
- One (1) year limited warranty on refrigerator
Grill Carts
- Limited (5) year warranty.
Grill Covers
- Limited one (1) year warranty.
2012 Warranty Information
Grills & Grill Parts
- Limited lifetime warranty for defects in workmanship on Summerset Professional Grills covering construction and materials. Limited two (2) year warranty on rotisserie motor, valves, lights, transformers and ignitors.
Sizzler Series
- Two (2) year limited warranty on construction and workmanship
- One (1) year limited warranty on valves
TR and Premier Series
- Limited five (5) year warranty on all internal parts, including: burners, grates, burner covers, basin and drip tray.
Cast Stainless Steel Burners
- Limited ten (10) year warranty
Sear Burner
- Limited two (2) year warranty
Access Doors & Utility Drawers
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
Cold Storage & Ice Chest
- Lifetime limited warranty for defects in workmanship on Summerset professional outdoor kitchen stainless steel components, construction and materials.
- One (1) year limited warranty on refrigerator
Grill Carts
- Limited (5) year warranty.
Grill Covers
- Limited one (1) year warranty.
2013 Warranty Information
TRL Series
- Lifetime warranty on burners
- Limited lifetime warranty for defects in workmanship on grills covering construction and materials
- Five (5) year limited warranty on all internal parts, including: grates, burner covers, basin and drip tray
- Two (2) year limited warranty on rotisserie motor valves
Sizzler Series
- Lifetime warranty on burners
- Two (2) year limited warranty on construction and workmanship
- One (1) year limited warranty on valves, grates, burner covers, basin and drip tray
- One (1) year warranty on rotisserie motor
The Oven
- Five (5) year warranty on construction
- Three (3) year warranty on burners
- One (1) year warranty on all internal parts (grates, burner cover, ignitor, internal light and external parts.)
Grilling Accessories
- Three (3) year warranty on construction, workmanship and materials
- Two (2) year warranty on valves and burners
Refrigerators and Wine Cooler
- One (1) year limited warranty on all parts and construction
Grill Carts and Covers
- Five (5) year limited warranty on carts
- One (1) year limited warranty on covers
Stainless Steel Components
- Doors, Drawers, Ice Bins, Beverage Centers, Sinks and Grill Liners
- Limited lifetime warranty for defects in workmanship on outdoor kitchen stainless steel components covering construction and materials
Electrical Components
- Transformers, LED lights, halogen lights and light housing
- One (1) year limited warranty
*The Fine Print
- Warranty for original purchaser only, no transfers
- Warranty will not apply for damage resulting from improper installations, abuse, hostile environments, flare up fires or misuse
- Out of box claims must be made within 30 days
- Warranty claims require a photo of defective part
- Register your grill at SummersetGrills.com
2014 Warranty Information
Alturi Series
- Unlimited lifetime warranty on Red Brass Burners
- Lifetime warranty on grill body consturction
- Lifetime warranty on grates
- Limited lifetime warranty on all non-moving and non-electrical parts
- Limited (5 year) warranty on burner covers
- Limited (2 year) warranty on valves, rotisserie motor, regulator and temperature gauge
- Limited (1 year) warranty on all lighting and electrical components
TRL/TRLD Series
- Lifetime warranty on all burners
- Limited lifetime warranty on consturction, workmanship, and materials
- Limited (10 year) warranty on grates, basin, and drip tray
- Limited (3 year) warranty on all burner covers
- Limited (2 year) warranty on rotisserie motor and valves
Sizzler Series
- Lifetime warranty on burners
- Limited (2 year) warranty on construction and workmanship
- Limited (1 year) warranty on valves, grates, burner covers, basin and drip tray
- Limited (1 year) warranty on rotisserie motor
Side Burners
- Limited (3 year) warranty on construction, workmanship and materials
- Limited (2 year) warranty on valves and burners
The Oven
- Lifetime warranty on burners
- Limited (5 year) warranty on construction
- Limited (3 year) warranty on burners
- Limited (2 year) warranty on valves and burners
Refrigerators
- Limited (1 year) warranty
Components
- Limited lifetime warranty on construction, workmanship and materials for stainless steel components, including doors, drawers, ice chests, beverage centers, sinks and grill liners.
- Limited (5 year) warranty on carts
- Limited (1 year) warranty on grill covers
Components
- Limited (1 year) warranty on transformers, LED lights, halogen lights, light housing and all electrical components.
Warranty is valid for original purchaser with proof of purchase only. Warranty is void upon transfer of ownership. Warranty covers replacement parts only. Manufacturer is not responsible for labor. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires or misuse. Coastal, humid and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days. All warranty claims are valid only with proof of purchase and photo documentation of defective part. Warranty and registration forms available at www.summersetgrills.com Contact your dealer to submit claims.
2015 Warranty Information
Alturi Series
- Unlimited lifetime warranty on Red Brass Burners
- Lifetime warranty on grill body consturction
- Lifetime warranty on grates
- Limited lifetime warranty on all non-moving and non-electrical parts
- Limited (5 year) warranty on burner covers
- Limited (2 year) warranty on valves, rotisserie motor, regulator and temperature gauge
- Limited One year warranty on all lighting and electrical components
TRL/TRLD Series
- Lifetime warranty on all burners
- Limited lifetime warranty on consturction, workmanship, and materials
- Limited (10 year) warranty on grates, basin, and drip tray
- Limited (3 year) warranty on all burner covers
- Limited (2 year) warranty on rotisserie motor and valves
- Limited (1 year) warranty on transformers, LED lights, halogen lights, light housing and all electrical components
Sizzler Series
- Lifetime warranty on burners
- Limited (2 year) warranty on construction and workmanship
- Limited (1 year) warranty on all burner covers
- Limited (1 year) warranty on valves, grates, burner covers, basin and drip tray
- Limited (1 year) warranty on rotisserie motor
Refrigerators
- Limited (1 year) warranty
Components
- Limited lifetime warranty on construction, workmanship and materials for stainless steel components, including doors, drawers, ice chests, beverage centers, sinks and grill liners.
- Limited (5 year) warranty on carts
- Limited (1 year) warranty on grill covers
Electrical
- Limited (1 year) warranty on transformers, LED lights, halogen lights, light housing and all electrical components
Hospitality Grill (Builder Grill)
- Limited (1 year) warranty on workmanship and parts for all commercial and/or hospitality applications. Warranty covers all factory defects. Warranty does not cover regular cleaning, vandalism, misuse, or theft. All warranty claims are subject to manufacturer review. Warranty is valid only provided that regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory.
Warranty is valid for original purchaser with proof of purchase only. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial or non-residential application. Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor costs. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires or misuse. Coastal, humid and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase, not installation. All warranty claims are valid only with proof of purchase and photo documentation of defective part. Warranty and registration forms available at www.summersetgrills.com Contact your dealer to submit claims. Please be advised that all display models are sold "as is" and are subject to the following warranty exclusions: any exterior or cosmetic damage; any missing components will be replaced at the consumer's expense; all other warranty's (standard warranty) will remain in effect.
2016 Warranty Information
Summerset Series
Summerset Professional Grills Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation. Given that the Outdoor Gas Grill is subject to normal residential use, it will be covered by this warranty for the duration of the time specified below. Lifetime warranty on construction and manufacturer defects- Limited lifetime warranty on construction and manufacturer defects
- Limited lifetime warranty on frame and housing
- Limited lifetime warranty on cooking grates, burners and valves
- One year warranty on all other parts, components, and electrical
AMERICAN MUSCLE GRILL WARRANTY
- Limited lifetime warranty on construction and manufacturer defects
- Limited lifetime warranty on frame and housing
- Limited lifetime warranty on cooking grates, burners and valves
- Limited lifetime warranty on burner cover and fuel trays
- One year warranty on all other parts, components, and electrical
BUILDER GRILL WARRANTY
One year warranty on workmanship, and parts for all commercial and/or hospitality applications. Warranty covers all factory defects. Warranty does not cover regular cleaning, vandalism, misuse, or theft. All warranty claims are subject to manufacturer review. Warranty is valid only provided that regular maintenance is exercised. Due to the nature of commercial applications (multiple users, lack of control of use, etc.) regular maintenance is mandatory.Summerset Professional Grills Warranty is valid for original purchaser at original site of delivery with proof of purchase and photo documentation only. Registration form must be submitted within 30 days of the purchase date to validate the warranty. Warranty is void upon transfer of ownership. Warranty does not apply to products installed in any commercial, rental, or non-residential application. Warranty covers replacement parts only. Manufacturer is not responsible for labor or labor-related costs. Warranty does not cover discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh environments, chemicals, or overheating. Warranty will not apply for damage resulting from improper installations, abuse, extreme environments, grease fires, or misuse. Regular and proper maintenance is required. Coastal, humid, and/or salt environments are subject to manufacturer review. All out-of-box claims must be made within 30 days of purchase and must be made prior to installation. Any product installed damaged will be considered damaged during installation and not covered under warranty. Warranty and registration forms are available at www.SummersetGrills.com. Please be advised - all display models are sold "as is" and the warranty covers the following items only: main burners (lifetime), grates (lifetime), burner covers (1 year). All warranties are subject to the review and approval of the manufacturer.